Facilities location are good this to a friend next time is to find a clause a little expensive affordable
Found inside the lobby phone to reception to find guests, looking for a long time could not find. Harm to call my office to ask. The results would not tell me I found the room number, I want to shout, the results of other service personnel front room shouted a certain message. Collapsed, it was not, or let me know the room number yet? Panyu, a taxi into the hotel have to look around the junction. Jiangsu Road, the hotel can not be out of turn.
1, the hotel is very good hardware facilities, such as the configuration of five-star hotel, but some details are still not in place, such as toiletries, as there is no star small hotel; 2, the service attitude is the weakness of this hotel, hope this is only in very limited circumstances: to stay, we want to have two rooms on the same floor, it does not matter what kind of room, and front desk staff could not understand our key requirements have been In emphasizing the "free" upgrade to Executive Suite, a layer only one suite; part of the attitude of reception staff are very good, good about the attitude towards foreigners, tracking service.
I do not know why the hotel intermittent noise may come from the central air conditioning, noise come, some like the plane took off, although the sound is not so great, but that number is small a few noise. Was awakened several times at night, it is intolerable, I do not know the hotel is aware that other room I do not know whether there is such a problem. I am also off the air conditioner, but the same problem. In addition, the hotel check-in and checkout are not efficient, the lobby staff a lot of colors, but do they really care about the guests do too well.
To use the electric shaver, bathroom outlet is not available, hit the service center reaction, they know so this room because the current instability socket can not be used, even told me to go with the TV next to the outlet? The so-called five-star hotel is very strange there is such a thing actually happen??? Incredible ah!!!! Running across the country over the years quite a few, lived so many hotels is the first time encounter such a thing.
Dimly lit room; room too small; poor water shower room, one bath on the stealing.
July stay suites, but no living room, even the sofa seats are small, electric kettle on the desk, the search difficult. The glass door frame covered with dust, cold swimming pool water. Room service (fill items) better. Executive Lounge good.
Very poor service attitude. Book a room to tell me not, that have to add money to upgrade. I said I have a credit card guarantee, the waiter did not receive very strongly that no money can go.
May 5 to 7 days, I booked this hotel for the guests seven VIP rooms. 1, the front desk cold, I do not understand why. 2, breakfast crudely, should do nothing. I do not know why. 3, the price is included breakfast, checkout Shiyou breakfast fee. I do not know why. 4, air conditioning, room noise, big, middle of the night my guests were forced to adjust room. I do not know why. 5 greetings in English I and my guests, I do not like Chinese? 6, the room number of instructions in English only. I do not know in which country? 7, the bathroom daily necessities, such as combs, forgot to provide? I do not know why. Not satisfied with my guests, I also particularly guilty, how booked this hotel too!